Shipping + Returns Policies
Payments
We accept PayPal and credit card payments. Items will be sent once payment has cleared. For consignment and wholesale, chat to us at hello@wildwattle.com
Shipping
Free standard shipping within Australia.
Once payment has been made, we'll get your order together and ship it via Australia Post. We'll send it as a parcel, or, if it's too small, we send it registered so you'll always get a tracking number.
Although we usually send your order on either the same or next business day, it may take up to 5 business days for us to make, package, and ship your silver order (this is around 6 weeks for gold orders), and then another 3-5 business days for Australia post to deliver it.
For local pickup or express, please chat to us at hello@wildwattle.com
Returns & Exchanges
We gladly accept returns and exchanges
Just contact us within: 14 days of delivery
Ship items back to us within: 30 days of delivery
Returns and exchange details
Returns and exchanges Terms and Conditions:
Australia-wide orders:
If you change your mind, or the item isn't what you thought, we gladly refund or exchange pieces that are as new, and within 30 days of purchase.
Once we receive the returned item and agree that it is in saleable condition, we will either refund the item, or offer store credit (your choice).
We are unable to offer change of mind returns for items over $400aud.
Contact us at hello@wildwattle.com to chat about returning or exchanging a piece.
International orders:
Unfortunately, we are not able to offer free returns or exchanges at this time. If your order arrived and it isn't as described, you may be eligible for a refund. Chat to us at hello@wildwattle.com if this is the case.
Additional
For custom orders, market propositions, consignment or wholesale, chat to us at hello@wildwattle.com. We'd love to hear from you.